My follower counts aren't updating
Quick checks when a connected account stops updating.
1 min read · Updated October 2026
- Go to Settings, Integrations, Live social stats and click Update now on the account.
- If it says Needs a look, click Connect again and approve every permission.
- For Instagram, make sure it's a professional account linked to your Facebook business Page.
- Counts update once a day, so a new follower may take until tomorrow to show.
Still stuck?
Contact support or email support@peachcollabstudio.com.
